Privacy Policy

Effective Date: April 20, 2026
Version 1.0 — Last Updated: 2026-04-20

1. Data Controller Identification

Texas Pro Roofing
2300 E 6th St, Suite 101, Austin, TX 78702
Email: office@texaspro-roofing.com
Phone: (512) 910-4110

For privacy-specific requests, contact office@texaspro-roofing.com with the subject line “Privacy Request”.

2. Categories of Data Collected

• Identifiers — name, email address, phone number, postal address (when you contact us).
• Internet activity — IP address, browser type, device type, pages viewed, referring URL.
• Geolocation — approximate location based on IP (city level only).
• Service-related — property address, roof condition information, photographs you provide.

We do not collect government identifiers, biometric data, financial account numbers, or precise GPS location.

3. Purposes of Processing & Legal Basis

4. Third-Party Sharing

We share data only with the following categories of providers, and only as needed to operate the business:

• Hosting and analytics — website hosting and traffic analytics providers.
• Payment processors — to process invoices and payments (we never store full card numbers).
• Insurance carriers and adjusters — when you authorize us to assist with a claim.
• Material suppliers and manufacturers — to register warranties on your behalf.
• Legal, tax, and accounting professionals — under professional confidentiality.

We do not sell your personal information.

5. International Data Transfers

Our operations are located in the United States. If you access the Service from outside the United States, your information will be transferred to and processed in the United States, which may have data protection laws different from those in your jurisdiction.

6. Retention Periods

• Inquiry records — 24 months from last contact.
• Customer project records — 7 years (warranty + tax recordkeeping).
• Marketing email subscribers — until you unsubscribe.
• Website analytics — 14 months in aggregate form.

7. Your CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act / California Privacy Rights Act:

• Right to Know — what personal information we have collected, used, disclosed, or sold.
• Right to Delete — request deletion of personal information we hold about you (subject to legal exceptions).
• Right to Correct — request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing — though we do not sell or share personal information for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information — we do not use sensitive PI beyond providing the requested service.
• Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, email office@texaspro-roofing.com with the subject line “CCPA Request”. We will verify your identity and respond within 45 days.

8. Children’s Data (COPPA)

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us at office@texaspro-roofing.com and we will promptly delete it.

9. Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information, including HTTPS encryption in transit, access controls, and regular security review. No method of transmission over the internet is 100% secure.

10. Changes to Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Material changes will be communicated through the Service or by email where appropriate.

11. Contact

Privacy questions or requests: office@texaspro-roofing.com.

Governing law: California, USA. If any provision is unenforceable, the remaining provisions remain in effect (severability).

See also: Terms of Use · Cookie Policy